ABOUT RJAMES

RJames Management Group LTD is proud to be a representative of Western Star, Freightliner & Autocar throughout Western Canada.

Our staff is properly trained, friendly and known for superior customer service throughout British Columbia and Alberta.

We can perform BC/AB CVIs on trucks and trailers six days a week, as well as all general truck, trailer and RV repairs. With over 150 years of combined experience, you are in good hands at RJames!

COMPANY HISTORY

In 1968 Art James made the decision, with his wife Norma, to leave International Harvester after a great career there. Art decided to enter the dealership purchase program offered through IH and take over the freshly defunct Heathfield Equipment in Kamloops, B.C. It was the only motor truck, agriculture and construction equipment dealership in Canada at the time. As well, Kamloops was a Pacific Truck dealer.

In 1986 the James family decided to take on the Western Star product line, and, in turn, the IH product was removed from the dealership.

In 1986 Rob James was moved to Williams Lake to work with Graham Keith to open the Williams Lake store. A couple of years after that, James Western Star Sterling opened in Prince George.

In the early 1990s, James Western Star Sterling took on the Superior Trailer product line of short log trailers.

Unfortunately, in December of 1996, we lost our beloved father to a long-standing illness.

In 2000, Fort St. John was added after the purchase of Rick Henderson Mechanical. With the decision by Daimler to move the Western Star factory from Kelowna, B.C., to Portland, Oregon, the Schroff family decided to sell their shares of Kelowna Western Star to the James Group.

The dealership group was able, in the year 2001, to add the Sterling product line to the sales offering, up until Daimler Trucks North America decided to remove the product line from the Daimler product offerings worldwide. In 2005, Doonan Trailer products were added to the Kamloops and Kelowna branches, giving them the entire province of B.C. as their sales territory. The Freightliner product line was added to Kamloops when the Peace Country Freightliner was shut down due to financial distress, which allowed Kamloops to become a full-line dealership for Western Star and Freightliner.

In 2012, the decision was made to divide the company, with Rob James taking the Kamloops and Kelowna locations and forming the company RJames Management Group Ltd. Even through the division of the company, RJames purchased the shares and building of the Okanagan Wash Zone in Kelowna, which, at that time, was a car and truck wash with Husky commercial and retail fuel and a convenience store. Through a year-long renovation, the building was transformed into a full line truck dealership with truck wash bays, as well as a start-of-the-art MacNeal Tunnel wash added to the Husky convenience store.

In 2014, RJames Property Management purchased the Williams Moving and Storage building at 2073 Falcon Road, directly across the street from the Kamloops dealership. This will allow for the administration staff and 7,000 square feet of parts warehousing to move over. This move has allowed for the expansion of parts marketing, as well as truck sales in the Kamloops area.

In 2017, RJames Management Group Ltd. expanded into Alberta with the purchase of the Western Star dealerships in Calgary & Red Deer.

In 2019 we added Complete Suspension & Brake in Rockyview, AB to the RJames Gang!

RJames Management Group Ltd. is the only full-line Western Star & Freightliner (Kamloops) dealership that offers trailer sales, as well as having a over 500 unit lease fleet, which is one of the largest in B.C.

Rob James
President, RJames Management Group Ltd.

MANAGEMENT TEAM

Glenn Gadsby

Glenn Gadsby

Business Consultant Manager

ggadsby@rjameswsf.ca

O: 250-374-1431 Ext 5113

C: 250-851-1904

Curtis Allen

Curtis Allen

Director of Parts

callen@rjameswsf.ca

C: 250-571-0588

Tim Brookes

Tim Brookes

CFO

tbrookes@rjameswsf.ca

O: 250-374-1431 Ext 5108

Rob James

Rob James

President

rjames@rjameswsf.ca

O: 403-720-3400 /
250-374-1431

Brad Teal

Brad Teal

Vice President

bteal@rjameswsf.ca

C: 403-352-5497

Geoff Tupholme

Geoff Tupholme

Service Manager

gtupholme@rjameswsf.ca

O: 250-374-1431

Gerry Schnitzer

Gerry Schnitzer

General Manager

gschnitzer@rjameswsf.ca

O: 250-765-5555 Ext 5202

C: 778-583-1110

Joy King

Joy King

Fleet Manager

jking@rjameswsf.ca

O: 250-374-1431 Ext 5107

Amanda Burborough

Amanda Burborough

Continuous Improvement Coordinator

aburborough@rjameswsf.ca

O: 250-374-1431

Chris Gadsby

Chris Gadsby

Parts Manager

cgadsby@rjameswsf.ca

O: 250-374-1431 Ext 5128

Jeremy Isabelle

Jeremy Isabelle

Sales Manager

jisabelle@rjameswsf.ca

O: 250-374-1431 Ext 5120

C: 250-319-9407

General Inquiries|Sales: 1-888-818-8088Service: 250-377-2320Parts: 250-377-2280

Trevor Bolen

Trevor Bolen

Parts Manager

tbolen@rjameswsf.ca

O: 250-765-5555 Ext 5220

C: 250-469-1266

Greg Pitura

Greg Pitura

Service Manager

gpitura@rjameswsf.ca

O: 250-765-5555 Ext 5230

C: 250-469-1603

Gerry Schnitzer

Gerry Schnitzer

General Manager

gschnitzer@rjameswsf.ca

O: 250-765-5555 Ext 5202

C: 778-583-1110

Amanda Burborough

Amanda Burborough

Continuous Improvement Coordinator

aburborough@rjameswsf.ca

O: 250-374-1431

General Inquiries|Sales: 1-800-665-4990Service: 250-491-6622Parts: 250-491-6620

Shaun Svendsen

Shaun Svendsen

General Manager

ssvendsen@rjameswsf.ca

O: 250-344-6647
Direct or Text: 250-939-9592

Karen Nowicki

Karen Nowicki

Comptroller

knowicki@rjameswsf.ca

O: 250.344.6647
Direct: 250-688-8263

General Inquiries|Sales: Service: 1.877.344.0211 or 250.344.6647Parts: 1.877.344.0211 or 250.344.6647

Not available

General Inquiries|Sales: 250-421-0664

Kelly Thomas

Kelly Thomas

Service Manager

kthomas@rjameswsf.ca

O: 403-720-3400 Ext 1114

C: 403-512-6831

Ben Hazelton

Ben Hazelton

Continuous Improvement Coordinator

bhazelton@rjameswsf.ca

O: 403-720-3400

Melissa Lawrence

Melissa Lawrence

Continuous Improvement Coordinator

mlawrence@rjameswsf.ca

O: 403-720-3400 Ext 1128

Curtis Allen

Curtis Allen

Director of Parts

callen@rjameswsf.ca

C: 250-571-0588

Tim Brookes

Tim Brookes

CFO

tbrookes@rjameswsf.ca

O: 250-374-1431 Ext 5108

Rob James

Rob James

President

rjames@rjameswsf.ca

O: 403-720-3400 /
250-374-1431

Brad Teal

Brad Teal

Vice President

bteal@rjameswsf.ca

C: 403-352-5497

Amanda Dwinnell

Amanda Dwinnell

Parts Manager

adwinnell@rjameswsf.ca

O: (403) 537-8382

C: (403) 888 7127

General Inquiries|Sales: 1-800-874-5812Service: 403-720-3400Parts: 403-720-3400

Curtis Silzer

Curtis Silzer

Operations Manager

csilzer@rjameswsf.ca

O: 403-314-1919 Ext 2202

C: 587-226-2064

Hillary McCready

Hillary McCready

Continuous Improvement Coordinator

hmccready@rjameswsf.ca

O: 403-314-1919 Ext 2209

Bill Coulic

Bill Coulic

Parts Manager

bcoulic@rjameswsf.ca

O: (403) 314-1919 Ext. 2210

Jason Palanuik

Jason Palanuik

Shop Foreman

jpalanuik@rjameswsf.ca

O: (403) 314-1919

General Inquiries|Sales: 1-888-314-1919Service: 403-314-1919Parts: 403-314-1919

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